White Papers

  • Dec 07, 2009 | Fiserv
    The benefi ts of electronic bill presentment and payment (EBPP) are undeniable. Although its promises have been promoted for a decade, it has fi nally reached critical mass in the market with the number of electronic bill payments surpassing checks in 2006. However, the technical and fi nancial...
  • Dec 07, 2009 | Syclo LLC
    As a leading provider of enterprise mobile software, Syclo is a big believer in the benefits that mobile technology can bring to your organization. We, of course, aren’t the only ones: enterprise mobile applications are a $3.5 billion market (according to IDC), growing steadily despite economic...
  • Nov 20, 2009 | Schweitzer Engineering Laboratories, Inc. (SEL)
    Over the past few years, there has been increased interest in testing practices for protective relaying systems. For example, NERC (North American Electric Reliability Corporation) produced Standard PRC-017-0 – Special Protection System Maintenance and Testing, which states its purpose: “To...
  • Nov 09, 2009 | Schweitzer Engineering Laboratories, Inc. (SEL)
    To serve industrial customers in the Monterrey, México area, Iberdrola Energía Monterrey completed a project that consisted of building five 115/13.8 kV substations, several 115 kV lines, and the protection and control system for the 115 kV and 13.8 kV networks. In this paper, we describe the...
  • Nov 09, 2009 | Striata Inc.
    Traditional billing methods involving paper, printing and postage are expensive, time consuming and often frustrating. Paper based billing provides little in the way of tracking and reporting. Introducing an electronic billing option can save your organization between 48% and 80% of the cost...
  • Oct 28, 2009 | Sybase
    Welcome to Mobile Device Management For Dummies, your guide to the management and security of mobile computing equipment such as laptops and handheld devices.
  • Oct 19, 2009 | Neoptix, Inc.
    Cooling control of power transformers is traditionally provided by a winding temperature indicator (WTI) that is based on a measurement of the top-oil temperature and a simulation of the winding hottest spot temperature. This method has some drawbacks and utilities are now considering the...
  • Oct 05, 2009 | Amdocs
    To cope and thrive through the economic downturn, service providers look to reducing the cost to serve and generating new revenues even more. Service Providers’ billing infrastructure is a key imperative for both strategies.
  • Oct 05, 2009 | Portland Energy Conservation Inc. (PECI)
    This paper examines how utilities and the energy efficiency industry can design and implement a smart grid that achieves greater energy savings. While many years of research and development have focused on smart grid technologies, there is a gap in the awareness of how energy savings fits in. Our...
  • Sep 23, 2009 | Oracle
    Utilities face the imminent retirement of many of the most dependable and experienced workers, hired from the large cohort of the population born immediately after World War II. Maintaining utility efficiency, reliability, and safety during this period of change is particularly challenging for...