White Papers
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Jul 09, 2010
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CSC (Computer Sciences Corporation)
Whether you’re in the process of deploying smart meters or your deployment process is complete, your contact centers, billing operations, business processes, information systems applications and employee training efforts are likely lagging behind.
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Jun 28, 2010
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Silver Spring Networks
Economic, security, and environmental pressures are driving countries around the world to electrify transportation, which currently accounts for nearly 72 percent of global oil demand. Electric vehicles (EVs) will fundamentally change how electric utilities do business and strain their existing...
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Jun 21, 2010
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Oracle
Oracle has positioned itself as utilities’ software partner of choice in the quest to respond positively to these pressures. To do so, Oracle brings together a worldwide team of utility experts, software applications that address missioncritical needs, a rock-solid suite of corporate operational...
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Jun 21, 2010
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Oracle
Smart Grids help electric utilities respond to a variety of emerging customer and community needs. Utilities that implement them can:
• Defer major capital infrastructure requirements by influencing customers to shift peak demand consumption.
• Improve utility asset management by...
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Navigating the Road to Smart Grid: Modernizing the Critical Communication Infrastructure IntroductionJun 17, 2010 | VerizonEvery day, utility industry employees deal with a frustrating, double reality. On the one hand, they work in an industry that powers the digital age. On the other hand, many utility operations and systems are dependent on old-fashioned, largely analog technologies. Of course, much of this...
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Jun 17, 2010
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Oracle
Customer's time has value. Integrating customer facing systems with mobile workforce applications let you create multi-departmental business processes that respect the value of customer time and cement positive customer relationships. Here are some of the ways to use your mobile workforce...
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Jun 17, 2010
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Oracle
Maintaining utility efficiency, reliability, and safety during this period of change is particularly challenging for those managing field service technicians, whose skills and depth of experience are difficult to duplicate among new hires. This whitepaper explains how utilities can use mobile...
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Apr 29, 2010
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NouvEON
From an organizational perspective, energy business planners and engineers are already diving into the traditional work stream planning, developing high level strategic roadmaps into context diagrams, work stream definitions, project portfolios, programs and individual projects for Information...
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Apr 05, 2010
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Itron Inc.
This white paper explores how Itron's OpenWay solution enables demand response programs for residential, as well as commercial and industrial (C&I), energy consumers. OpenWay?s flexible architectural approach, combined with the adoption of open standards, provides the foundation on which...
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Dec 11, 2009
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TROPOS Networks, Inc.
This white paper lays out some of the key drivers of a sharpened focus on security in the context of the Smart Grid and presents the functional requirements for system security in the wide-area aggregation networks (WANs) used as the platform for Smart Grid communications. It then outlines the...

