Customer Analytics Issues, Trends, & Drivers
Learn how utilities are uncovering customer & business value in mountains of new data.
New smart meter data, coupled with utilities' significant investments in customer care systems and processes, are creating data overload for many utilities.
Customer Analytics: Issues, Trends and Drivers
Lessons from utilities in the field and key findings from the
Annual Customer Analytics Report
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This free recorded webcast will provide strategic and actionable insights on:
Moderated by Christine Richards, senior analyst, Utility Analytics Institute, this webcast includes lessons learned and best practices from:
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