Without strategic executive leadership and involvement of all
departments, utilities embarking on Smart Grid projects risk near-term
revenue loss, less-than-optimal service delivery, and long-term
excessive IT costs that customers and communities may not tolerate.
Executive leadership and top-down design of Smart Grid projects can
ensure maximum benefits at minimum long-term costs.
Abstract:
Without strategic executive leadership and involvement of all
departments, utilities embarking on Smart Grid projects risk near-term
revenue loss, less-than-optimal service delivery, and long-term
excessive IT costs that customers and communities may not tolerate.
Executive leadership and top-down design of Smart Grid projects can
ensure maximum benefits at minimum long-term costs.