Neptune Technology Group Inc. has deployed an innovative mobile
solution at Allegheny Energy, a major energy company that owns and
operates electric generating facilities and delivers electric and natural
gas service to four million people in the US. Neptune Technology created
a flexible mobile application called Fieldnet®. Fieldnet automates field
service work including the collection of meter reading data, consolidates
it and sends it to Allegheny Energy’s customer information system for bill
generation. Using this application, more than 250 Allegheny Energy field
employees using handhelds can quickly access and update information
without having to worry about slow connections or loss of data integrity.
Using FieldNet, Allegheny Energy has empowered a mobile workforce
while reducing costs associated with administration, training, and IT
infrastructure.
Abstract:
Neptune Technology Group Inc. has deployed an innovative mobile
solution at Allegheny Energy, a major energy company that owns and
operates electric generating facilities and delivers electric and natural
gas service to four million people in the US. Neptune Technology created
a flexible mobile application called Fieldnet®. Fieldnet automates field
service work including the collection of meter reading data, consolidates
it and sends it to Allegheny Energy’s customer information system for bill
generation. Using this application, more than 250 Allegheny Energy field
employees using handhelds can quickly access and update information
without having to worry about slow connections or loss of data integrity.
Using FieldNet, Allegheny Energy has empowered a mobile workforce
while reducing costs associated with administration, training, and IT
infrastructure.
