(Brentwood, Tennessee) - Annexio International, Inc. (www.annexio.com
), an international outsourced technology solutions provider, today announced the general availability of its premier hosted technology solution, Annexio DeskNet Suite. Designed to assist businesses in managing their information technology, customer interaction and e-Business needs, it provides a cost effective, secure, hosted suite of contact center and business solutions.
DeskNet Suite is offered in two packages: Enterprise and Contact Center. DeskNet Enterprise is designed for knowledge workers, offering a wide range of office productivity solutions such as Microsoft Office™ applications. DeskNet Contact Center is designed for on-site and remote agents and offers a wide range of solutions for managing multiple customer touch points through advanced live/self-service interaction, e-mail, web collaboration and call routing applications.
Annexio DeskNet Suite is offered in a flexible, cost effective, rapidly deployable "pay as you grow" utility model, using a nationally managed network infrastructure.
Whether employees or agents are local or remote, using phone, fax, e-mail or web collaboration, Annexio DeskNet provides complete customer interaction and enhanced communications with increased productivity and customer care.
Annexio offers small and medium-sized enterprises the latest in end-to-end unified business productivity tools, e-Business and customer relationship solutions while providing business continuity and data security. Through its partnerships, Annexio developed DeskNet Suite by integrating solutions from Aspect Communications, Innova, WorldCom, InFlow, Open Reach, Microsoft, and others into unique product and service offerings.
"Annexio is offering a new, complete and secure way to provide companies with IT, e-Business and contact center solutions," said Raj Kaushal, CEO of Annexio. "By working directly with each customer, Annexio uses a 'Utility Model' approach offering a 'pay as you grow' alternative that allows businesses to focus on their core competencies. This provides our customers with access to flexible, cost effective, scalable enterprise solutions that will meet their current needs and provide for future growth, while reducing IT costs and headaches."
About Annexio International, Inc.
Annexio International, Inc. is an outsourced technology solutions leader, providing mid-market companies with world-class, enterprise-wide customer and employee-centric business solutions, networks and total technology management. With expertise in virtual call centers and information technologies, Annexio offers DeskNet Suite via a flexible, cost effective, rapidly deployable, "pay as you grow" utility model.
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