On-Demand Webcasts

  • Jan 21, 2014 | Energy Central
    Mobile apps have become a must-have for utilities looking to tap into the mobile channel to improve customer satisfaction scores and reduce call center costs. Bringing traditional self-service capabilities to mobile devices was a natural first step for utilities, but mobile apps are capable of much...
  • Dec 05, 2013 | Energy Central
    Advanced technologies and economic changes are expected to challenge and transform the electric utility industry as we know it today. Peter Kind will consider the financial risk and investor implications related to disruptive challenges in the electric utility industry. He will explore potential...
  • Dec 04, 2013 | Energy Central
    Market forces are transforming Utility industry business models and driving the need for highly automated, responsive, deterministic, and resilient communications networks. So how do you transform your network to meet new challenges without sacrificing the reliability of your current solutions?
  • Nov 25, 2013 | Energy Central
    The utility industry's workforce is aging and this poses a huge risk in the coming years. Experience, understanding and know-how built up over decades resides with employees who've worked at a single utility that company for most or their entire career. These employees are human knowledge banks,...
  • Nov 20, 2013 | Energy Central
    Until now, interoperability efforts have largely focused on utility devices and communications. With a strong foundation of interoperability among core and enabling technologies, many utilities and solution providers are ready to focus on a new dimension of interoperability: applications.
  • Nov 19, 2013 | Energy Central
    Is your grid as smart as it should be? If your communications network isn't highly automated, responsive, deterministic and resilient, then you've got an opportunity to modernize. But how do you justify an investment in a smarter communications network to your management, investors and regulators?...
  • Nov 13, 2013 | Energy Central
    The analytics movement is now a reality in the utility industry, and nowhere is this more impactful than in helping utility leaders better engage and manage their valuable customer relationships. This webcast will include both the concept and the actual practice of how the use of advanced analytics...
  • Nov 05, 2013 | Energy Central
    Bentley Utilities Designer is a comprehensive design and GIS-based management application for electric, gas, water, and wastewater utility networks. The software combines GIS-agnostic engineering-grade design, on-the-fly cost estimation, design management, and a utility-specific GIS into a single...
  • Oct 27, 2013 | Energy Central
    In this first installment of the Knowledge is Power webinar series, we will examine communication service challenges and Smart Grid networking approaches to modernize the utility network while supporting legacy systems.
  • Oct 22, 2013 | Energy Central
    Are retailers vying for your utility customer's share of wallet with related products and services? Business threats are emerging — from microgrids to distributed generation — with new value propositions that make it more complex for utilities to acquire, serve and retain their customers.