On-Demand Webcasts

  • Aug 26, 2013 | Energy Central
    Utilities face increasing pressure to meet peak load and energy consumption reduction targets. Perhaps even more difficult is sustaining the percentage reductions required year over year. Increased customer enrollment and active customer participation in existing programs is part of the answer.
  • Aug 15, 2013 | Energy Central
    Losses from bad debt cost utilities millions every year. By using predictive analytics in their customer strategy, utilities can improve the way they engage customers to prevent bad debt losses.
  • Aug 13, 2013 | Energy Central
    H. Christine Richards, Research Director at the Utility Analytics Institute, is the lead on many of the Institute's publications, projects, and conference activities. With a background that includes an Ivy League degree, serving as founding Editor of Intelligent Utility magazine, and more, we'll...
  • Aug 06, 2013 | Energy Central
    Hear firsthand how We Energies is using analytics to drive real business results. We Energies discusses how its large-scale meter data analytics project replaced existing billing exception queues with faster, more flexible queues using AMR data in addition to flags and other data that the original...
  • Jul 31, 2013 | Energy Central
    Credit and collections isn't just about getting bills paid. It is about better understanding your customers to ultimately better serve them-whether they struggle to pay, or pay on-time every month. Analytics can help utilities uncover a customer's payment behavior, and identify how to best interact...
  • Jul 30, 2013 | Energy Central
    A lot is expected of your field worker these days: to work efficiently, to work effectively, to fix equipment when it goes down, to unravel the mystery when the power goes out. Due to a growing number of voice-activated customer service networks, automated connects/disconnects and increased...
  • Jul 16, 2013 | Energy Central
    As the key player in the build-up of OGE's analytics infrastructure, Paul Dick is truly one of the analytics market's pioneers. Now as an executive with analytics leader SAS, Mike Smith takes a moment to catch up with Paul to reflect on the "Why" and "How" of utility analytics' role in changing how...
  • Jul 09, 2013 | Energy Central
    As a preview for Utility Analytics Week's data scientist panel session, H. Christine Richards will speak with one of the panel participants to unlock the secrets of the mysterious data scientist and the role they play in utility analytics.
  • Jun 26, 2013 | Energy Central
    This webcast will feature Patricia Armbruster, Principal Process Management Facilitator in Distribution Operations at DTE Energy, who will share her experience and insights into improving outage response with smart grid technology.
  • Jun 20, 2013 | Energy Central
    Grid threats increase daily - from foreign foes, terrorists, criminals and hackers. Utilities are tasked with guarding against a rising tide of potentially disruptive intrusions into their power grid and electronic networks. What will it take to keep the power system secure - who will orchestrate...