On-Demand Webcasts

  • Nov 12, 2015 | Energy Central
    Advanced metering infrastructure (AMI) is complex technology that can provide significant benefits if operated effectively and leveraged fully. Utilities who attempt to simply replace existing processes, or who wait to begin optimization until the deployment phases are complete, miss out on a large...
  • Nov 03, 2015 | Energy Central
    Customer engagement in the utilities industry is undergoing radical change. The ongoing introduction of new digital engagement channels is changing customer preferences at a rapid pace. For utilities that "don't keep up", customer satisfaction is at risk. For those who deliver customer preferences...
  • Oct 28, 2015 | Energy Central
    Utilities recognize the need to securely manage data for optimal program effectiveness. Yet managing data internally can be risky and cost prohibitive.
  • Oct 26, 2015 | Energy Central
    Customer satisfaction is on the mind of every utility executive because of the documented connection between customer satisfaction, regulatory relationships and operating margin. Yet, customer satisfaction remains elusive for many utilities.
  • Oct 21, 2015 | Energy Central
    Demand response and energy efficiency programs that utilize a bring your own device (BYOD) approach to include energy devices already in consumers homes benefit utilities, consumers and connected device providers alike. Utilities can expand demand response capacity with lower marketing and...
  • Oct 20, 2015 | Energy Central
    Bit Stew Presents On-Demand Webinar & Case Study featuring AusNet Services. As utilities roll out smart meter programs, they are quickly becoming overwhelmed with the massive volumes of data generated by the modern grid.
  • Oct 19, 2015 | Energy Central
    The demands on the Utility workforce are continually expanding. So too are the demands on the software technology that supports these mission-critical processes. Many utilities deploy workforce management technology one point solution at a time as their needs grow. These disparate, one-off...
  • Oct 14, 2015 | Energy Central
    In its quest to continually maintain its high customer service, ensure customer retention and lead the market, Greenchoice Utility, the largest green and renewable sources energy provider in the Netherlands, partnered with ONZO Ltd., to develop a new mobile customer engagement project.
  • Oct 06, 2015 | Energy Central
    The utility industry is undergoing a powerful transformation, and big data is right in the thick of it. As utilities wrestle with challenges of distributed energy resources, renewed emphasis on customer engagement, improving grid reliability, upgrading transmission infrastructure and more, the...
  • Oct 05, 2015 | Energy Central
    Consumers Energy's income-qualified "Helping Neighbors" program expands on the traditional program approach to include multiple avenues to reach, engage and spur action among customers to take control of their energy use. Together, Consumers Energy and CLEAResult have innovated marketing design to...