News

  • Jul 22, 2002 |
    ORCOM, the leading provider of outsourced customer care and billing services for electric, gas and water utilities today announced that the California service area of Sierra Pacific Power Company has signed on for a five year extension of their existing outsourcing contract. The California service area ...
  • Jul 22, 2002 |
    Companies Reaffirm Commitment To Open Standards and Recognize J2EE As Necessary Framework For Large Enterprises Around The World SAN MATEO, Calif. and WHITE PLAINS, N.Y. -- Monday, July 22, 2002 -- E.piphany, Inc. (Nasdaq: EPNY), a leading provider of Smart CRM™ software, and IBM (NYSE: IBM) today ...
  • Jul 16, 2002 |
    HOUSTON (July16, 2002) - Severn Trent Systems (STS) is pleased to announce that LG&E Energy Corporation, a subsidiary of Powergen plc., has purchased the Worksuite™ family of products, including the STORMS™ work management, Scheduler™ resource management and DataMart™ decision support applications. ...
  • Jul 15, 2002 |
    Kinetiq, a wholly-owned subsidiary of Spectrum Resources Ltd (NZSE: SPE), has broadened the scope of its business with its first key customer in the gas industry. TXU Networks, a major energy distribution company in Victoria, has selected Kinetiq's flagship product, PV2, as the billing engine for its ...
  • Jul 01, 2002 |
    Mary Bartels, a veteran with 10 years experience in the contact center industry, has joined Columbus, OH-based First Contact, Inc. as senior vice president of Customer Care Outsourcing. First Contact, Inc. (firstcontactinc.irmc.com) provides customer acquisition, customer care, and first-party accounts ...
  • Jun 26, 2002 |
    Now the Leading Transaction Service Provider (TSP) in Texas HOUSTON, TX (June 26, 2002) - EC Power, the leading independent electronic Transaction Service Provider (TSP) for the State of Texas, today announced two new transaction tracking tools designed for the competitive retail energy market. ...
  • Jun 25, 2002 |
    Pronexus, Inc., a leading provider of interactive voice response (IVR) solutions, today announced the general availability of Utilities OnCall™, a turnkey IVR solution for customer service in utility organizations. In addition, the company also announced two lead customers for the product, London Hydro ...
  • Jun 20, 2002 |
    Competition in Illinois heats up as a result of a successful Gentrack implementation. MxEnergy, a US based energy retailer, has successful completed a rapid implementation of the GentrackTM Billing and Customer Information Software System allowing it to compete in the Illinois NICOR gas retail market. ...
  • Jun 20, 2002 |
    ATLANTA — June 20, 2002 — DATAMATX, one of the nations largest, private, full-service providers of document printing, mailing and distribution outsourcing services has reached an agreement with the US Bankruptcy Court allowing it to acquire two facilities from Lason, Inc. of Troy, Mich. The acquisition ...
  • Jun 11, 2002 |
    Kinetiq, a wholly-owned subsidiary of Spectrum Resources Ltd (NZSE: SPE), announced today that it has established a worldwide partnership with Intergraph Utilities and Communications, a global leader in geospatial resource management. Kinetiq and Intergraph will work together to integrate their respective ...