News
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Aug 20, 2002 |
Delivery of E.piphany E.6 Platform Marks Industry's First and Only End-to-End, Component-Based CRM Architecture SAN MATEO, Calif.-Aug. 20, 2002 - E.piphany, Inc. (Nasdaq: EPNY), a provider of customer relationship management (CRM) software, today announced the completion of the E.piphany E.6™ Platform, ...
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Aug 20, 2002 |
Report Evaluates 'How the Architectures of E.piphany's, Oracle's, PeopleSoft's, SAP's and Siebel's CRM Product Suites Stack Up Against Each Other' SAN MATEO, Calif.-Aug. 20, 2002 - After a thorough evaluation of architectures from E.piphany (Nasdaq: EPNY), Oracle, PeopleSoft, SAP and Siebel, the ...
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Aug 20, 2002 |
BEA Systems, Deloitte Consulting, Genesys, KPMG Consulting, TIBCO Software, Genesys and Witness Systems Collaborate With E.piphany To Deliver A Flexible, Intelligent Family of Customer Service Applications SAN MATEO, Calif. - Aug. 20, 2002 - A wide range of industry leaders today applauded E.piphany's ...
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Aug 20, 2002 |
Madison, WI - (August 20, 2002) - When people move to Alliant Energy-Wisconsin Power and Light’s utility service territory, they’re in for a one-stop-shopping customer service experience. With one call to Alliant Energy-WP&L, newcomers will get quality electric and natural gas service, and have the ...
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Aug 19, 2002 |
EnvoyWorldWide, a provider of real-time interaction management solutions, today announced that RETX, a pioneer in Web-based solutions for the electric industry, has selected EnvoyXpress to provide voice functionality for its Notification Manager solution. To proactively avoid seasonal service and power ...
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Aug 14, 2002 |
Solution Provides On-line Answers to Common Billing Questions--Lowering Costs and Building Satisfaction WELLESLEY, Mass.--(BUSINESS WIRE)--Aug. 14, 2002-- Starting today, Carolina Power & Light (CP&L) in conjunction with Nexus Energy Software, is offering its customers a breakthrough on-line solution ...
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Aug 08, 2002 |
mySAP™ CRM for the Utilities Industry Helps Companies Retain Customers in Deregulated Markets WALLDORF, Germany - August 8, 2002 - SAP AG (NYSE: SAP) today announced that a growing number of utility companies are benefiting from implementing the industry-specific customer relationship management ...
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Aug 06, 2002 |
ST. PETERS, Mo. – National Information Solutions Cooperative (NISC) today announced they would begin marketing immediately a revolutionary new software solution, Visual Utility Outage Management, capable of providing faster, more accurate information and technology resources available to electric cooperatives ...
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Aug 01, 2002 |
Telecorp Products Inc., a veteran leader in contact center solutions, is pleased to announce the latest enhancement to its popular historical ACD reporting software: Rapid E-Port (AHD). Putting the ability to proactively increase satisfaction levels directly into the hands of empowered contact center ...
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Jul 29, 2002 |
Mississauga, Ontario - July 29, 2002 - KUBRA, a leading provider of enterprise information solutions, today announced it has signed an agreement to provide Ontario-based Union Energy Inc. with financial transaction outsourcing solutions. Union Energy, Inc., an EPCOR company, provides home comfort products ...
