In This Issue
-
Place all bets on gatos and T&D
I’ll tell you right now, I’m a nerd—not a dweeb obsessed with science, not a geek obsessed with technology, but a straight-up book nerd. I read too much. I read all the time. I have a stack of books and magazines that I call the TBR (to be read). That stack possesses everything from a nonfiction book on the wreck of the Essex to Philip Pullman’s “Golden Compass”(again) to James Garner’s biography... -
Eletrobras
Headquartered in Brasilia, Brazil, Electrobras is the largest power utility in Brazil (and in Latin America, for that matter). In fact, it’s estimated that Eletrobras is the tenth largest power utility on Earth. That’s a lot of people and a lot of business swirling around this single company. Eletrobras’ system consists of six subsidiary companies, six distribution companies and a research center... -
We've learned, and we're listening
Intelligent Utility magazine gathered Gulf Power's Margaret Neyman, Westar's Ginger Elsea, Ameren Missouri's Sandi Spurbeck, Vectren's Doug Petitt, Pacific Gas & Electric's Felecia Lokey Etheridge and Peoples Natural Gas Company's Sadie Kroeck—all specialists on the customer service side of the utilities business—to chat over morning coffee about voice response, measuring customer service and... -
Where are those time-of-use rates?
Smart meters were set to usher in a lot of dynamic customer functions, such as time-of-use (TOU) rates. But, while popular outside of the U.S., not many utilities mess with TOU inside America. Why didn’t TOU take off with the AMI boom of the last few years, and is there still hope for TOU? “[The lack of TOU rate acceptance in the U.S.] simply proves that the absence of smart meters was not the...
- ‹‹
- 2 of 2
