Lessons in Smart Customer Engagement
Event Start Time (Eastern Time):
(All day)
City:
Virtual Event
Company:
Energy Central 
Smart grid is redefining utility-customer relationships - engagement is now required. With customer behavior change so central to managing peak demand and deferring capital expenditures, utilities must get smart about engaging savvy customers today.
Learn how industry-leading utilities are designing smart engagement programs with customer value at the core - driving satisfaction, smart meter acceptance and brand loyalty among residential customers.
Phil Carson, editor-in-chief, Intelligent Utility Daily, will moderate this panel of customer-engagement experts from leading utilities:
- Charles Dickerson, Vice President, Customer Care, Pepco Holdings, Inc.
- Rebecca Meyer, Senior Program Administrator, Connecticut Light & Power
- Stan Sittser, Customer Communications Manager, Portland General Electric
This webcast is free - but seating is limited. Make sure to submit your questions during the web exclusive LIVE event. Click here to register now.
Venue:
Your Office
Price:
$0.00 USD
Person to Contact:
Energy Central
Phone:
303-782-5510
Email Address:
service@energycentral.com
