How important is delivering a first-class user experience to your residential customers, as compared to five years ago?

Number of survey participants: 44
Participants were allowed to vote for one answer in this poll.
Significantly more important
36% (16 votes)
36% (16 votes)
No change in importance
20% (9 votes)
Less important
2% (1 vote)
Significantly less important
5% (2 votes)
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