Human Resources

  • Jan 08, 2014 | David Song

    SCE gives us a personal look inside their family at a grandfather, son-in-law and grandson who have all worked at the utility as linemen, passing on a family tradition.

  • Dec 16, 2013 | Kathleen Wolf Davis

    After discussing the aging workforce in general and your field workers specifically, it's time to take on the hardest issue: how do you find and keep good, young engineers. Here are three valuable lessons from the oil and gas industry on how they do it. Power industry take note.

  • Nov 20, 2013 | Kathleen Wolf Davis

    Do we still need linemen and field workers? Sure. Do we need as many as we did 15 years ago? No. Workforce management, outage management, analytics and even ruggedized tablets and field technology mean that fewer guys can do more stuff more efficiently.

  • Nov 18, 2013 | Kathleen Wolf Davis

    “I love being the face of ASME for the world,” said Madiha El-Mehelmy Kotb, new president for the American Society of Mechanical Engineers (ASME), when we spoke to her in October. She revealed her history, ASME's focus on future growth and how she went from dreaming about mag lev trains to being that ASME face for the world. (This is part of our popular women-in-energy article series.)

  • Oct 20, 2013 | Kathleen Wolf Davis

    As a population, America is aging. Discussions about the aging workforce, therefore, have never been restricted to the power industry. Papers, articles, surveys and reports on aging workforce issues exist in most industries, most notably healthcare. The entire workforce is aging; the power industry is simply no exception. So, how does a utility plan for that change in workforce?

  • Sep 26, 2013 | Scott Smith

    Scott Smith, AEP’s senior vice president for transmission strategy and business operations, is a former U.S. Army captain and combat engineer. In this personal piece, he talks about AEP's strategy for helping returning vets transition into utility jobs.

  • Sep 04, 2013 | Kathleen Wolf Davis

    The quintessential question of utility customers is ‘How long will my power be out?’ Can every person in your company--from customer service to field worker--answer that question? And can they answer it immediately in real time?

  • Aug 20, 2013 | Kathleen Wolf Davis

    This Knowledge Summit investigative report looks at the short evolution of the utility chief information officer from tech-head to a strategy-based position that plans ahead.

  • Nov 25, 2012 | Kathleen W. Davis

    Some IT lessons learned from closed-door Knowledge discussions include a fount of revelations about consumer influence, IT coverage and gaps still left to hurdle, whether that jump is through technology advancements or changes in governance.

  • Shared accountability is one path forward

    Jun 20, 2012 | Phil Carson

    A rigorous system for establishing accountability, shared responsibility and evaluating performance has helped Toronto Hydro to achieve a flatter, customer-oriented utility. Utility executives at Toronto Hydro describe the process they've undergone.

  • Shared accountability is one path forward

    Jun 19, 2012 | Phil Carson

    Organizations often express their need for focus through departments and business units, which can lead to  dreaded silos, characterized by separation. To bring down the walls, two utilities featured here have implemented shared accountability and performance reviews that value collaboration.   

  • Large muni utilities forge ahead

    Jun 18, 2012 | Kate Rowland

    Meet a dozen people whose work for their municipal utility has reflected thought leadership in the industry as well as a tightly run ship at their respective organizations. You may know some of these folks, but you may find a few surprises, as well.  

  • IEEE outreach might expand your thinking

    Mar 07, 2012 | Phil Carson

    The power industry has struggled to attract new talent because the pipeline of engineering students has dwindled and the industry itself has a reputation for stodginess. Given the convergence of IT, telecom, power and their transformative effects on society, however, it should be a hip field. So one man is going fishing where the fish are.

  • IEEE PES pursues objectives to attract and retain talent

    Mar 04, 2012 | Wanda Reder

    The IEEE Power & Energy Society has worked to offer scholarships, mentoring and career opportunities for engineering students to attract them to opportunities in Smart Grid work. An advocate argues that grid modernization is at risk if these efforts aren't widely supported.

  • Knowledge Executive Summit 2011 delegates share experiences
  • Q&A with CIO Branndon Kelley, American Municipal Power

    Oct 04, 2011 | Phil Carson

    CIO Branndon Kelley of American Municipal Power gives his view of IT personnel challenges in a Q&A interview. He discusses generation gaps, innovation versus reliability and leadership issues.

  • Cross-functional skills needed for the future
  • Preparing employees for technology changes
  • GridWise Alliance report: cross-functional skills needed

    smart grid workforce trends changing
    Aug 09, 2011 | Kate Rowland

    Just as Congressional focus returns to job creation, a KEMA report released recently for the GridWise Alliance argues that smart grid "presents an opportunity for the United States to develop a strong native industry around development, deployment, maintenance and servicing smart grid infrastructure and technology."  But it won't be a slam-dunk, by any means.