Billing & Bill Payment

  • There are two major components to electric and natural gas rates for Avista customers.
  • Correction appended: The Public Service Company of New Mexico on Thursday asked the state Public Regulation Commission for approval to raise its rates for residential customers by 15.8 percent
  • Attorneys representing several Los Angeles residents who sued the Department of Water and Power over the disastrous rollout of its new billing system are balking at a proposed settlement that the utility reached in a separate lawsuit over inflated and erroneous bills, calling it "half-baked."
  • Public Service Company of New Mexico is expected to renew its request for a rate increase in the neighborhood of 12 percent today, although the sticker shock felt by consumers could be lower.
  • YOU MAY HAVE HEARD OF solar leasing, a relatively new, effective way of introducing solar PV into the mainstream. Now the thermotechnology industry is using the same type of approach, something called thermal service providers, to sell thousands of new homeowners on geothermal heating and cooling.
  • Customers of US-based utility operator Entergy Corp.'s Entergy Louisiana, LLC and Entergy Gulf States Louisiana, L.L.C. will soon be served by a single utility company created through a transaction approved this week by the Louisiana Public Service Commission, the company said.
  • Residents will have an opportunity to save money by using the sun.
  • Aug 26, 2015 | Mia Papanicolaou
    Florida municipal utility, the City of Tallahassee Utilities (CoT) customers are now enjoying the convenience of making payments directly from the body of emailed bill statements via Speedpay, a subsidiary of Western Union.
  • As electric utilities grapple with declining revenue, the rigidly traditional method used to determine a customer's monthly bill is breaking apart.
  • Nebraska Public Power District may use next year's rates as a bargaining chip as it continues to negotiate long-term contracts with wholesale customers.
  • THE government will make changes to the current electricity distribution model to ease the cost for power consumers and make rates equitable countrywide.
  • The Jordan Electric Power Company (JEPCO) Tuesday urged the public to turn to renewable energy and exploit incentives and facilities it had offered to renewable energy sources.
  • TVA's Board of Directors today approved a new approach to how the utility better links the actual cost of generating power with the amount customers pay.
  • Some Decatur Utilities customers are paying now for electricity use for which they should have been charged in June and July.
  • Auction results disclosed on Friday likely will lead to higher electricity bills for consumers a couple of years down the road and a boost in revenue for power-plant owners such as American Electric Power.
  • With a simple switch Pueblo County could stand to save $4,000 a month in electric bills.
  • Customers of Oklahoma Gas and Electric Co. who install solar panels on their roofs would see a different billing structure under a plan filed with the Oklahoma Corporation Commission.
  • Aug 21, 2015 | Chuck Cordray
    Many millennials aren't paying attention to their bills, according to a new survey.
  • Jul 17, 2015 | Todd Haycock
    Research conducted by the U.S. Postal Service (USPS) Office of Inspector General (OIG) and consulting firm InfoTrends reveals a majority of utility customers still prefer to receive paper bills through the mail.
  • Jun 25, 2015 | Chuck Cordray
    Utility companies, like many others, face challenges when it comes to digital billing. Utilities have had tremendous success in processing electronic payments from consumers and in some cases, electronic payments average more than 70% of all payments made to utilities.