Outage Management

  • May 21, 2015 | Bill Meehan

    When the customer calls, the power company just doesn’t have the right processes in place to access the right information right away. In cases of widespread power failure, they need to get lots of information and fast.

  • May 20, 2015 | Kathleen Wolf Davis

    We spoke with Steven Greenlee, CAISO’s senior public information officer about recent upgrades and changes to help with developing a modern grid.

  • Apr 06, 2015 | Mark Hill
    Who can forget the dreaded Polar Vortex of '14? Energy retailers were caught in a vice-like grip of spiking demand, diminished supply and a rapidly degrading operational capability which crushed business plans and even caused a few to shut their doors.
  • Mar 30, 2015 | Kathleen Wolf Davis

    For this installment of Utility2Utility, we spoke with Jim Kensok, vice president and chief information officer with Avista Corp., about the use of data and analytics in new forecasting ways.

  • Mar 02, 2015 | Anuja Nakkana
    The core service of a utility focuses primarily on delivering reliable and cost effective power, exceeding the expectations of customers, and external and internal stakeholders.
  • Jan 30, 2015 | Ron Exler
    White House announces fast-track industry-led effort to improve information sharing with consumers and first responders.
  • Jan 23, 2015 | Kimberly Klemm
    Electricity power outages result from weather conditions, intentional or accidental damage to distribution lines and poles, and transmission line and generator impairments. Managing an electrical power outage correctly is critical to the restoration and recovery of fully functioning power systems.
  • Nov 18, 2014 | PJ Davis
    On October 29, 2012, Hurricane Sandy moved in on the Jersey shore. Local and national crews rallied to restore power to over 2 million. Impressively, power companies managed to cut that number by almost half in just under a week. Two years later, utilities across north America continue to asked themselves 'Are we ready for the next time?'.
  • Nov 01, 2014 | Kathleen Wolf Davis

    For this issue of our utility2utility series, we spoke with Mary Ann Kabel, director of corporate communications, about DPL’s work on a new outage center and taking outage portable and mobile.

  • Aug 05, 2014 | Kathleen Wolf Davis

    For this installment of our Utility2Utility article series, we spoke with MVEA engineering technician Scott W. Fallis about texting their customers for outages (and more).

  • Jun 02, 2014 | Ronald Willoughby
    In recent months, many of you have visited the 9's of reliability and are in the process of setting strategic goals on how many 9's will be needed in tomorrow's power system. The "9's" refer to system availability.
  • Mar 31, 2014 | Kathleen Wolf Davis

    As spring typically brings weather that can scatter power poles and the occasional Prius like Tinker Toys here in the South, it seems quite the appropriate time of year to be thankful for the men and women who put those poles back up and string the lines back along their proper routes. Here are a few tweets for and about linemen. (And a few related article links, too.)

  • Mar 11, 2014 | John R. Johnson

    A decade from now, when Sandy is a distant memory, the storm will perhaps be remembered as a major impetus for technology innovation within the utility sector, especially when it comes to substation technology.

  • Mar 06, 2014 | Ross Shaich
    Testing an Outage Management System (OMS) is a critical part of a successful implementation. Outage Management is a mission critical system where its greatest value comes when it is under great stress of a major storm.
  • Feb 22, 2014 | Kathleen Wolf Davis

    Jeff Lewis with PA Consulting Group discusses the three important dimensions of storm preparedness to consider: the role of network infrastructure hardening (prevention), the role of responding to outages during an event (reaction) and the role of stakeholder management (perception). 

  • Jan 10, 2014 | Kristopher Settle
    It's tough to believe that a little over one year ago, Superstorm Sandy struck the Atlantic coast. The devastation from the massive storm was wide-spread and unyielding, knocking out power to over 8.5 million people in a matter of hours. Recovery efforts have been arduous to say the least for throngs of citizens in the greater New York City region.
  • Oct 15, 2013 | Chris Evanich
    Consolidated Edison Company of New York (Con Ed) is the electric utility that provides electric service to New York City and the surrounding area. Thomas & Betts has been providing ConEd electrical products for decades. After Hurricane Sandy passed through New York City, much of the city remained underwater.
  • Jul 09, 2013 | Kathleen Wolf Davis

    Iberdrola USA, a subsidiary of Spanish utility powerhouse Iberdrola, delivers natural gas and electricity to nearly 3 million customers in Maine and New York through Central Maine Power Company, New York State Gas & Electric Corporation and Rochester Gas and Electric Corporation. We spoke with Laney Brown, director of smart grid planning and programs at Iberdrola USA, about AMI, tropical storms and how it all impacts their American family, specifically Central Maine Power.

  • Jun 18, 2013 | Kathleen Wolf Davis

    As summer gets hotter and more wild weather rumbles across the country, Intelligent Utility asked DTE Energy’s Patricia Armbruster, principal process management facilitator in distribution operations, about her utility’s outage management plans, from restoration to “blue sky” outages.

  • May 07, 2013 | Kathleen Wolf Davis

    Let’s play a little game. Don’t worry. It won’t be nearly as difficult as winning on your “Are You Smarter Than a 5th Grader” app. Well, it might be. I could be lying. But, let’s play anyway: How many blackouts were there in the U.S. last year (2012)? Tens? Hundreds? We’ll give you a hint: You’ll have to multiply the number of laps driven in Indy by at least 5.