Case Studies
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Aug 14, 2003
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SPL WorldGroup, Inc.
A PeopleSoft customer since 1994, Kansas City Power & Light (KCPL) is busy implementing several new PeopleSoft applications and upgrading half a dozen more. Simultaneously the company is installing CIS PLUS®, a leading customer information system for utilities from SPL WorldGroup (SPL), which...
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Aug 14, 2003
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SPL WorldGroup, Inc.
In the largest implementation of its kind in Australia, leading Victorian utility, United Energy, rolled out the CIS PLUS customer information and billing system from SPL WorldGroup to support over 560,000 gas retail customers.
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Aug 14, 2003
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SPL WorldGroup, Inc.
In 1997 leading utilities distributor, United Energy, invested $13.7 million to implement an integrated Customer Information System (CIS) from SPL WorldGroup. The mission-critical CIS PLUS® system, which came into operation in early 1998, is designed to improve customer service, reduce operating...
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Aug 14, 2003
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SPL WorldGroup, Inc.
Low rates are just part of a total quality customercare program for which OPPD is well known. It’s no surprise, then, that when OPPD had to replace its aging customer management software, it turned to SPL WorldGroup, a company with a 100 percent success record in implementing reliable,...
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Aug 14, 2003
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SPL WorldGroup, Inc.
'Global Power Company of the Year.' That’s the title South Africa’s electricity utility Eskom recently won during the Financial Times’ Global Energy Awards competition, which showcases best-in-class industry accomplishments worldwide.
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Aug 14, 2003
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SPL WorldGroup, Inc.
It’s tough to give up a customer information system that’s working well— a system that’s been customized to the needs of every department.
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Aug 14, 2003
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SPL WorldGroup, Inc.
Billing practices at Duluth-based Minnesota Power have always been forward-looking. By 1989, the company had already implemented 'convergent billing'—combining bills for electricity, gas, water, and other services onto one statement—on a 25-year-old legacy system that was by then limping into...
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Grant County Public Utility District Uses SPL WorldGroup Customer Management System for Complex and Innovative ServicesAug 14, 2003 | SPL WorldGroup, Inc.When your local economy depends on agriculture, water is always a central concern. That's certainly the case in arid Grant County, Washington, where irrigation underpins a substantial part of the local economy.
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Aug 14, 2003
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SITEL Corporation
Following deregulation in 1997, the utilities market in the United Kingdom has become highly competitive, showing steady growth year after year. British Gas, a subsidiary of the Centrica group, is leading the way within this increasingly liberalized market.
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Aug 14, 2003
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Siebel Systems
Every day, throughout France, hundreds of thousands of domestic and industrial customers rely on Totalgaz for the secure and continual delivery of their gas supplies.
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