Case Studies

  • Aug 26, 2003 | Gentrack
    Genesis Energy is the largest energy retailer in New Zealand, one of the world’s first countries to deregulate its energy distribution and retail supply.
  • Aug 26, 2003 | Gentrack
    ActewAGL was one of the first utilities in Australia to offer multiple services to its Canberra based customers and today provides electricity, water and telecom services to the capital’s inhabitants.
  • Aug 26, 2003 | Gentrack
    MxEnergy is an independent marketer of natural gas to the mass-market in 7 US states.
  • Aug 26, 2003 | Equarius Inc.
    Deregulation of the energy industry presented many opportunities for Orcom to provide operational infrastructure to smaller energy startups. Orcom adapted to marketplace demands by shifting its business model to offer a fully hosted solution and an outsourced call center, thus enabling...
  • Aug 26, 2003 | Equarius Inc.
    BPA turned to Equarius to architect and implement a flexible Enterprise Application Integration (EAI) infrastructure that would automate these business processes and help BPA gain greater operational efficiencies.
  • Aug 26, 2003 | Cydcor
    The New Power Company is an energy company that markets natural gas and electricity in specific deregulated regions within the United States.
  • Aug 26, 2003 | Cydcor
    Centrica (Direct Energy) was created to take advantage of the deregulation of natural gas in Ontario, Canada. Its focus was to offer multi-year fixed-priced contracts to residences and small businesses. However, in order to provide attractive pricing, Direct Energy needed to accumulate large...
  • Aug 26, 2003 | Cydcor
    Calortex, a partnership that included Texaco Oil and subsequently purchased by Npower, has long been recognized in the United Kingdom as a model in the deregulated retail energy industry.
  • Aug 26, 2003 | Associated Systems, Inc.
    The city of Warner Robins implemented ASI's software program and has seen numerous benefits.
  • Aug 14, 2003 | Witness Systems
    To establish a competitive advantage early in a marketplace scheduled for deregulation, Tucson Electric Power Company embarked on a campaign to promote quality within its organization, starting with its call center. The company licensed eQuality to record and evaluate complete customer...