Case Studies

  • Nov 09, 2004 | Itron
    Wisconsin Public Service (Public Service) serves nearly 500,000 electric and natural gas customers in northeastern and central Wisconsin and an adjacent section of Michigan's Upper Peninsula. In 2001, Public Service decided it needed better design technology to continue providing the level of...
  • Nov 09, 2004 | Itron
    The Omaha Public Power District (OPPD) is one of the largest publicly owned, fully integrated electric utilities in the United States, serving more than 300,000 customers in 13 southeast Nebraska counties. As with all electric system operators, OPPD’s forecasting requirements are numerous,...
  • Nov 09, 2004 | Itron
    Old Dominion Electric Cooperative is a wholesale electricity supplier to 12 member cooperatives in Virginia, Maryland and Delaware. In 2002, changes in ODEC’s power supply portfolio caused the cooperative to review its energy management system and consider how data is exchanged with ODEC’s bulk...
  • Nov 09, 2004 | Itron
    Luminus is an energy retailer serving residential, commercial and industrial customers in Belgium. Luminus requires flexible forecasting methodologies to meet the requirements of different customer segments. Luminus needed a method that forecasts accurately the load profiles that will be used...
  • Nov 09, 2004 | Itron
    In their continual effort to reduce costs and hold down prices for ratepayers, Intermountain Gas (IMG) developed a business plan to automate 100 percent of its meters with mobile AMR. In a region that was growing about 10,000 additional customers per year, IMG needed to respond to the growth....
  • Nov 09, 2004 | Itron
    GRE’s complex billing system calculated monthly invoices, but the monthly billing process was extremely time-intensive and inefficient. When GRE decided to use MV-90, Itron’s meter data communications and management system, to manage all their interval meter data, they took the opportunity to...
  • Nov 09, 2004 | Itron
    At the Greer Commission of Public Works, in northwestern South Carolina, and the utilities department at the City of Fort Morgan, northeast of Denver, Colo, finding one company that routinely offers solutions for electric, water and gas became a goal for their utilities. Both utilities turned...
  • Nov 09, 2004 | Itron
    For the past 15 years, BC Hydro has used wireless dispatch for field work orders, including trouble calls, disconnects, reconnects and demolition orders. Yet it became clear in the late 1990s that the utility’s legacy wireless dispatch system was reaching its limits. With the idea of working...
  • May 17, 2004 | Wartsila North America, Inc.
    In a business climate where competition is fierce in a slowly recovering economy, customer satisfaction and profitability are more important than ever.
  • Mar 01, 2004 | Wipro Technologies
    To improve end-customer satisfaction, Wipro supported PacifiCorp in developing a solution that improved the look and feel of the customer statements and realized cost savings in printing and postage.Wipro worked with PacifiCorp in improving customer satisfaction and minimizing cost for the...