Insights from our Editorial Team
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Jun 18, 2013 |
As summer gets hotter and more wild weather rumbles across the country, Intelligent Utility asked DTE Energy’s Patricia Armbruster, principal process management facilitator in distribution operations, about her utility’s outage management plans, from restoration to “blue sky” outages.
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Jun 17, 2013 |
The smart grid is so five years ago. IT/OT convergence is so last year. Today, transactive energy is all the rage. It’s the “it” topic. It’s the “it” subject in the power industry in 2013. But, does it have the legs to stay on the forefront of power industry trends?
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Jun 16, 2013 |
We chat with Knowledge Summit customer service track chairman David Ling, director of CS best practices for PPL Electric Utilities, about trends in customer service and how meter data impacts it all. (This year, the Knowledge Summit happens Nov. 4-6 at the Broadmoor in Colorado Springs, Co. Click here for more info.)
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Jun 13, 2013 |
Matthew McConaughey introduced me to Karen Jones, chief marketing officer at Reliant. Now, I don’t personally know Mr. McConaughey. We’re not diners-and-dives buddies or anything, but his very distinctive Texas drawl is a highlight of Reliant’s advertisements in the Lone Star State. (This is the first installment of our new women-in-energy article series.)
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Jun 12, 2013 |
From the customer perspective, have utilities evolved? Do they offer what a customer wants? Are they making in-roads into the crowded consumer mindset or simply adding to the consumption “noise” that customers wade through every single day?
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Jun 11, 2013 |
“First, understand that the FBI’s perspective is often from a reactive response to intrusions that have occurred with victims,” said Kevin Kolbye, assistant special agent in charge of the Dallas Division, about utilities and cybersecurity. “As a result, we see the damage done by these intrusions and observe what precautions are needed or what actions could have been taken to prevent such an intrusion.” Get more from Kolbye by clicking the article link.
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Jun 10, 2013 |
Analyst Christine Easterfield looks at the role of customer within smart metering with examples from the U.S. and Europe.
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Jun 09, 2013 |
AMERIgreen Energy is a wholesale/retail energy marketer, a new breed that sits between generator and customer. This Lancaster, PA-based wholesale energy provider supplies petroleum and biofuels products and services as well as propane, motor oils, risk management and marketing solutions. Here’s where they come into the fringe of the electric utility market: In addition to that list above, they also offer direct-to-consumer electricity and natural gas. We spoke to Seth Obetz, co-founder of AMERIgreen about his unique position in the utility industry and how he markets to retail customers outside of the traditional vertical utility concept.
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Jun 06, 2013 |
Recently, the Natural Resources Defense Council (NRDC) has been working on a joint proposal with an number of utilities (including Austin Water, San Antonio Water and American Water) to raise awareness and revise standards around low-level water leaks. We spoke to Tracy Quinn, a water policy analyst with the NRDC about the need for better meter standards and the fact that the minimum flow test has gone unchanged in the U.S. since 1921.
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Jun 05, 2013 |
An overview of our May/June issue of Intelligent Utility magazine, including links to the cover story ("Attention utilities: The FBI wants to talk to you about cybersecurity") and other juicy tidbits from CenterPoint Energy, Guam Power Authority, Old Dominion Electric Cooperative, Eletrobras, EEI, a former FERC chairman, E.ON, Gulf Power, Westar, Ameren Missouri, Vectren, PG&E, Peoples Natural Gas Co. and our own Utility Analytics Institute. It may be more info than you can handle, but we have faith in you.
