Insights from our Editorial Team
CenterPoint, Oncor use a contest to engage and educate customers
Utilities will engage customers one way or the other. Oncor and CenterPoint have used Americans' enthusiasm for games to engage and educate their customers, who then set about sharing the advantages of meter data amongst themselves. For a how-to, read on.
PSEG, Southern Co. and Oncor discuss data strategies
At last week's EnergyBiz Leadership Forum, a panels of CIOs discussed how they manage new technologies to extract value and serve internal and external stakeholders. Strategies revealed!
DP&L, without stimulus grant, has held back on smart meters
Dayton Power & Light had a grid modernization plan worked out with Ohio regulators, but missed out on a stimulus grant. So DP&L decided to hold back on its plans until the financial numbers worked for stakeholders. A local paper dinged them for not deploying smart meters.
Essayists debate whether it helps decrease pollution
Are energy efficiency measures, for light bulbs, for cars, for applicances, barking up the wrong tree? There's evidence that efficiencies simply lead people to use more than they once did, erasing any benefits. There's also evidence that the slippage that does occur does not amount to the energy saved. Five ways to look at the subject.
Retention of institutional knowledge on some minds
Can a utility go from being a safe, bureaucratic place to work to an exciting work environment that will attract the best and brightest minds to innovate and engage customers? Our readers have their doubts.
Twitter, Facebook, LinkedIn and more: creating a community
While the most obvious use case for social media in the utility industry is during power outages or other events that affect customer service, many electric utilities are finding other positive uses for social media, too. Twitter, Facebook and even LinkedIn are finding their way into savvy utilities' communication toolboxes, and being used to positive effect in building new and better customer relationships.
Businesses, at least some, are implementing
Sustainability is a notion that is increasingly embraced by corporations of all stripes, because it's about cost efficiencies, wise use of resources, empowering employees and taking responsibility. Many of the same discussions take place in the power industry.
New report cites factors due to technology, economics
The issue on the table is how to integrate variable resources with the power grid in the most efficient and reliable manner. What are the challenges, both technically and in terms of policy?
Annual EnergyBiz Leadership Forum begins today
Speakers from the Obama Administration, leading utility executives and power industry thought leaders gather today in Washington, D.C., to discuss disruptive forces in the energy sector and share their thoughts on the risks and opportunities at hand. Here's a preview.
Two utilities describe how they align with customer interests
Everyone says they put their customers first, but what are the actual steps and processes by which leading utilities align their business with their customers' interests? Executives with CenterPoint Energy and the Sacramento Municipal Utility District describe their thinking, in advance of a panel at the EnergyBiz Leadership Forum this week in Washington, D.C.