Insights from our Editorial Team

  • Low knowledge = communication challenges
    Jun 25, 2012 | Phil Carson

    We're all talking about "customers," but who is really doing something about them? The Smart Grid Consumer Collaborative has conducted sessions with different customer segments in three American cities and released the results. While not definitive, the study provides insight into how customers think about grid modernization. 

    Comments: 1
  • Let's gather and talk about challenges
    Jun 24, 2012 | H. Christine Richards

    How does one go about finding help in implementing data analytics? Our analytics guru offers four metrics and dispenses a little free advice.  You may be surprised.

  • APPA national conference offers up case studies and new thought
    Jun 21, 2012 | Kate Rowland

    A visit by Intelligent Utility Magazine editor-in-chief Kate Rowland this week to the APPA national conference results in a new national view and a wealth of hands-on public utility success stories.

  • Shared accountability is one path forward
    Jun 20, 2012 | Phil Carson

    A rigorous system for establishing accountability, shared responsibility and evaluating performance has helped Toronto Hydro to achieve a flatter, customer-oriented utility. Utility executives at Toronto Hydro describe the process they've undergone.

  • Shared accountability is one path forward
    Jun 19, 2012 | Phil Carson

    Organizations often express their need for focus through departments and business units, which can lead to  dreaded silos, characterized by separation. To bring down the walls, two utilities featured here have implemented shared accountability and performance reviews that value collaboration.   

    Comments: 1
  • Large muni utilities forge ahead
    Jun 18, 2012 | Kate Rowland

    Meet a dozen people whose work for their municipal utility has reflected thought leadership in the industry as well as a tightly run ship at their respective organizations. You may know some of these folks, but you may find a few surprises, as well.  

  • It's a Chinese puzzle: moving each piece moves another
    Jun 17, 2012 | Phil Carson

    Despite the hype around what new technology can do, we remain in a transitional period as new systems are incrementally added to legacy systems, with effects that ripple across operations. Thinking through the implications of each technology addition or change can pay dividends, operationally and strategically. 

  • Data analysis, both structured and unstructured, is key to moving forward
    Data mining and data analysis
    Jun 14, 2012 | Kate Rowland

    I would like to posit that data analysis is key to Grid Modernization: The Next Generation. Utilities can look to other industries for excellent examples of data mining and data analysis, and apply them to industry needs, quite handily.

  • Paranoia lives on, perhaps justified, readers say
    Jun 14, 2012 | Phil Carson

    Presented with paranoid theories about misuse of smart meter data, industry-savvy readers are split: for some, the jury is out, for others, such claims need no rebuttal. Is the power industry challenged to explain its motivations and methods or is it much-ado about nothing? 

    Comments: 3
  • Advocates point to drivers: costs fall, innovations rise
    Jun 13, 2012 | Phil Carson

    Falling prices and financing options have propelled solar photovoltaics and concentrating solar power plants to mainstream portfolio elements among utilities, according to solar advocates. While distributed generation continues to pose challenges, there's no turning back, advocates say. 

    Comments: 2