Insights from our Editorial Team

  • DistTrack malware presents a new wrinkle
    Aug 23, 2012 | Kate Rowland

    A new and vicious malware, dubbed DistTrack, seemingly aimed at the energy sector, started raising red flags late last week. Here's what the National Electric Sector Cybersecurity Organization's (NESCOs) Tactical Analysis Team has to say about it.

  • How do you spell `options' or `toolkit'?
    Aug 23, 2012 | Phil Carson

    Readers say the darndest things. Welcome to the discussion of air conditioning improvements and practices and impacts to the grid. Hint: some say yay, some say nay. 

  • Choices mean a role for both
    Aug 22, 2012 | Phil Carson

    Advancements in HVAC systems, building efficiencies, automation, controls and, yes, expectations and behaviors, offer a range of choices that can reduce energy use or shift loads. A lot of it is market-driven. 

    Comments: 4
  • Suggestion of moderation draws fire
    Aug 21, 2012 | Phil Carson

    A cautious essay in the general media suggesting that moderating our use of air conditioning might be a more sustainable practice drew over-the-top vitriol. Are those just knee-jerk reactions or a taste of the resistance to smart grid goals and practices that have not yet come home to roost?  

    Comments: 5
  • Data for decision making covers broad gamut
    Aug 20, 2012 | Phil Carson

    Informing decisions by delving into data can provide "quick wins" or years of fundamental work, depending on your strategy. We offer a few discussions and resources on how to think about data analytics. 

  • Will grid modernization slow as opposition continues?
    Aug 19, 2012 | Phil Carson

    We've raised questions about data privacy and whether utilities should have visibility into a home's energy use. But many objections to smart meters are based on fear, suspicion and disbelief that the business case is there. At least, that's the latest wave of response to one group's attempt to counter misinformation about meters.   

    Comments: 4
  • CenterPoint's Gregory Knight discusses challenges around customer engagement
    engaging with the new utility customer
    Aug 16, 2012 | Kate Rowland

    CenterPoint Energy's division vice president of customer services, Gregory Knight, discusses the biggest challenges facing electric utilities' customer service departments today. The challenges are many, he says, as they relate to consumer engagement.

  • Readers react to notion of tying prices to costs
    Aug 16, 2012 | Phil Carson

    Perhaps reflective of our era, the debate over dynamic pricing appears to pit facts and data against anecdote and invective. Our readers comment on our series on dynamic pricing, the conversation of the month and the topic of the year. The topic isn't going away so alternative views backed by data are welcome and will be featured in a future column.

    Comments: 2
  • Analytics help utility achieve customer-related goals
    Aug 15, 2012 | Phil Carson

    Data analytics have been with us for years, but the power industry is just beginning to apply them in new ways for new results. Brandon Stites, director of energy conservation and advanced metering at Dominion Virginia Power, talked to us about how he's applying analytics to achieve a number of goals. 

  • SGCC offers resources to inform consumers
    Aug 14, 2012 | Phil Carson

    Good information should counter bad information and it's long past time the power industry actually steps up to provide hard facts about interval meters and acknowledge the legitimacy of concerns over data privacy. And counter deliberate misinformation. The Smart Grid Consumer Collaborative just provided the tools. 

    Comments: 8