Insights from our Editorial Team

  • Nov 25, 2012 | Kathleen W. Davis

    Some IT lessons learned from closed-door Knowledge discussions include a fount of revelations about consumer influence, IT coverage and gaps still left to hurdle, whether that jump is through technology advancements or changes in governance.

  • Storm should reset stakeholder expectations, renew commitment
    Nov 20, 2012 | Phil Carson

    The process of integrating AMI, GIS, OMS, data analytics and workforce management systems will be lengthy and expensive, but that's the path to gaining full value from smart grid work, according to Arshad Mansoor, an EPRI senior executive. Until then, asking whether smart grid helped the Northeast rebound from Hurricane Sandy is premature.  

    Comments: 2
  • Storm should reset stakeholder expectations, renew commitment
    Nov 19, 2012 | Phil Carson

    It's premature to measure smart grid performance in the wake of Hurricane Sandy, according to one EPRI expert, who says that years of costly integration work remain ahead before smart grid benefits are fully realized. Still, massive physical damage will always delay restoration, so end-user coping strategies also are needed. 

  • Post-mortem premature, as recovery continues
    Nov 18, 2012 | Phil Carson

    Hurricane Sandy delivered an unprecedented physical assault on Mid-Atlantic and Northeastern states and the utilities that serve them. Did smart grid technology play any role in better preparedness, outage detection and restoration? It's early in the aftermath and issues abound. 

    Comments: 9
  • Nov 15, 2012 | John R. Johnson

    Despite the huge promise that clean renewable energy presents, big challenges remain. Chief among them are the ability to deploy cutting-edge technologies that integrate energy from the sun and wind onto the electric grid.  Thought leadership sponsored by Intel. (Photo by Kathleen Wolf Davis.)

  • Customer education, KPIs, data analytics, cyber security, all on agenda
    Nov 15, 2012 | Kathleen W. Davis

    The collaboration at Knowledge2012 covered customer service and IT topics extensively, especially in areas where the two overlap, as with mobile applications for consumers, for example. A number of small, medium and large utilities gathered to discuss smart grid customer education efforts, key performance indicators for smart grid success, social media issues, analytics, cybersecurity and even economic challenges.

  • Dan Hill, retired CIO of Exelon and IT chair for the conference, opened the session
    Nov 14, 2012 | Kathleen W. Davis

    Energy Central's 7th annual Knowledge Summit opened on Tuesday, November 13, 2012 with a utility panel discussion on the growing importance of consumers, the interaction of systems, and the growth of community outreach and education.

  • Best practices: automation, tailored conversations, improving `ease of doing business'
    Nov 13, 2012 | Phil Carson

    Energy Central's annual KITE Awards for customer service leadership go to executives at San Diego Gas and Electric (SDG&E) and Colorado Springs Utilities (CSU). Caroline Winn at SDG&E and Monica Whiting at CSU explain their philosophies, strategies and tactics. 

  • "Transformational journeys" in grid modernization detailed by winners
    Nov 12, 2012 | Phil Carson

    Energy Central's KITE Awards for CIO of the year go Mike Winters at Hydro One and Branndon Kelley at American Municipal Power for their leadership in transforming IT's role in their organizations as they pursue grid modernization. Both CIOs share details of their journey and the work at their respective utlities as the Knowledge2012 Summit gets underway this week in Houston.

  • Solid state transformers coming, but standards guide current work
    Nov 11, 2012 | Phil Carson

    Smart transformers are coming, but until then current technology and standards can handle the bi-directional flow of power between utilities and industrial customers with cogeneration or renewable, distributed energy resources.

    Comments: 2