Insights from our Editorial Team

  • "Single version of the truth" sought for uniform results
    Feb 06, 2012 | Phil Carson

    Big Data calls for an IT architecture that can store, manage and extract value from data streams on a scale not seen by utilities until now. Central governance is favored over separate silos. And in-house expertise in determining the business questions that guide data mining will likely be sought. Two utilites describe their approach in this column.

    Comments: 1
  • Modest muni engages customers, technology and spirit
    Feb 05, 2012 | Phil Carson

    Let us now praise utilities that are using smart technology and customer participation to meet budgetary and technical constraints. Today we visit Colorado Springs Utilities at the base of Pikes Peak. 

    Comments: 2
  • PG&E opt-out option doesn't soothe anti-smart meter antagonists
    PG&E analog opt-out option decried
    Feb 02, 2012 | Kate Rowland

    As I have noted before, a critical piece of the intelligent utility is the intelligent consumer. In my opinion, the latter was sorely lacking in the public input portion of the California Public Utilities Commission (CPUC) Feb. 1 business meeting. As I watched the video coverage yesterday, I was struck nearly dumb by some of the continued public outrage against the CPUC's proposed decision on agenda item 28, the modification of Pacific Gas and Electric Company's (PG&E's) smart meter program.

    Comments: 8
  • Forum comments on the opt-out option
    Feb 02, 2012 | Phil Carson

    The California Public Utilities Commission has spoken on PG&E's opt-out program and, now, our readers have their say. Those objecting to paying for their opt-out option could cost fellow ratepayers about $50 million in the first year, if they have their way.

  • CPUC proceedings turn to cost allocation
    Feb 01, 2012 | Phil Carson

    The California Public Utilities Commission yesterday approved analog meters as the opt-out option for Pacific Gas & Electric. The decision raises fundamental questions about the future of a smarter grid, about the integrity of the regulatory process and about the motivations behind those who reject  smart meters for purported health reasons.

    Comments: 7
  • PG&E's, CPUC's favored options may be discarded
    Jan 31, 2012 | Phil Carson

    The California Public Utility Commission may decide today to make analog meters Pacific Gas and Electric's sole opt-out option, discarding its own recommended option and one suggested by PG&E. While the CPUC effectively dealt with much of the misinformation fomented by various anti-smart meter parties, it may adopt their solution. And other ratepayers may foot the bill.  

    Comments: 7
  • CPUC to vote on proposed solution, after objections
    Jan 30, 2012 | Phil Carson

    Regulators  in California decide Wednesday on PG&E's proposal for customers who want to opt-out of smart meters. The objections filed in the case and the CPUC's proposed decision air many issues that echo around the country. Let's take a look.

    Comments: 3
  • Join an IOU, a muni and a co-op discussion
    Jan 29, 2012 | Phil Carson

    Customer engagement can take many different forms, depending on a utility's business model, geographic location, customer demographics and intended messaging. Join an Energy Central webcast with three utilities of different stripes on different missions to gain insight into their approaches and lessons learned. 

  • DistribuTech sessions, sliced and diced
    Jan 26, 2012 | Phil Carson

    DistribuTech sessions included a close-up look at the research questions involved in and the progress of energy storage projects and microgrids and the wider benefits of customer satisfaction in grid modernization.

    Comments: 1
  • D-Tech panel explores the vagaries of communicating value
    Jan 25, 2012 | Phil Carson

    Love 'em or hate 'em, they pay for your salary, for your equipment, and supposedly they're the reason you're in business. They're your customers. 

    Comments: 1