Insights from our Editorial Team

  • Vendor touts starting early
    May 22, 2012 | Phil Carson

    The promise of analytics practically sells itself. But how to go about initiating it, implementing it and benefitting from it? A webcast offers free advice. 

  • We've documented the formula here
    May 21, 2012 | Phil Carson

    Three steps to grid modernization are proposed, with links to the experts for their advice. As with life itself, the steps are simple, but not easy. Kibitzers are welcome to join in. 

    Comments: 3
  • Meters benefit reliability, customer programs to come
    May 20, 2012 | Phil Carson

    Lisa Wood, executive director of the Institute for Electric Efficiency, has expressed impatience with pilots in the past, but today says that "change is happening." The Green Button is a step in the right direction, Wood told us.

  • CIO speaks out on change management
    May 17, 2012 | Kate Rowland

    Not long ago, I asked Reid Nuttall, CIO of OGE Energy and winner of the 2011 Knowledge KITE Award as CIO of the Year, for his thoughts about the biggest issues facing the electric utility industry today. His answer might surprise you.

  • Spending will continue to rise dramatically
    May 17, 2012 | Phil Carson

    Data analytics applied to customers will go through phases. First, according to utilities themselves, is to improve the meter-to-cash process through revenue protection and other practices. In time, utilities may use data to foster engagement and loyalty. But that takes time, money and trained staff. 

  • Or the speed of change will force their hand
    May 16, 2012 | Phil Carson

    The race for the consumer is on and utilities that dawdle will find that their focus on the "customer" fell short. Determine your future business model today, because that decision informs your technology roadmap and your consumer engagement practices, one industry expert advises. 

  • Multi-year effort paves way for predictive analytics
    May 15, 2012 | Phil Carson

    Analytics are not plug-and-play, they are systems and approaches that take time to implement and fully exploit for predictive analyses. Hydro One's Director of Business Brad Bowness explains. 

    Comments: 1
  • One decade, 400 global projects raises expectations
    May 14, 2012 | Phil Carson

    Join us for a webinar, "Energy Storage in Action," for real-life utility applications and big picture thinking around this complex and controversial subject. And peruse this article for resources and sources on related issues. 

  • Business and technology issues rank high
    May 13, 2012 | Phil Carson

    Five months into 2012,  we pick five top issues for the power industry and provide links to our coverage this year. This is our list. What's on yours?

    Comments: 2
  • CS Week offers up a wealth of consumer-facing thought and practice
    May 10, 2012 | Kate Rowland

    Is mobility the next "killer" app? The customer is definitely front-and-center in today's next-generation utility. From outage communications management and prepay to new analytics capabilities, there are a lot of mobile application options to consider. What's at the top of the list at the moment? A panel of industry experts debates.