Insights from our Editorial Team
Behind-the-scenes discussions yield fruitful harvest
One of the most-asked questions at any industry conference, participant to participant, is "what are you hearing?" DistribuTECH was no different. The answers this time, though, were far more disparate than two years ago, at the same conference, in the same venue, when the answers were clearly "stimulus funding" and "smart meters/AMI."
DistribuTECH 'takeaways' revealed
If DistribuTECH once droned on about meters, then the resulting data management challenge, 2011 might be said to bring the customer to the fore. Our columnist discusses a few insights gleaned from this year's conference.
Hydro One implementation offers proof pointFeb 07, 2011 |
The notion of trust lies at the heart of all human interaction. Would it be wise to ignore the pursuit of consumer trust in the smart grid arena, particularly when it has repeatedly surfaced as a concern?
Slippage in other realms won’t excuse utilitiesFeb 04, 2011 |
Our correspondent gets true religion on the privacy front when the implications of privacy loss hit home. We suggest that the smart grid industry not use privacy slippage in other realms to guide its thinking.
Nation's capitol introduces bill penalizing utilities for long-term outages
Earlier this week the Washington D.C. Ward 4 Councilwoman Muriel Bowser introduced a bill that would require power companies to pay hotel room bills for D.C. residents if their electricity is not restored quickly when it's freezing or blazing hot.
The bill is labeled the "Electric Company Extreme Weather Outage Reimbursement Amendment Act," and would require public utility companies in D.C. to pay a reasonable cost for hotel rooms for customers when their power is out for more than 24 hours and temperatures either dip below 32 degrees or rise above 95 degrees.
As this article is being written, Chicago is expecting two feet of snow, Indianapolis an inch of ice, and the Northeast still more ice and snow. Perhaps our industry is inheriting an opportunity for a teachable moment about outage management and outage management systems.
Cavalier attitude on privacy could spell doomFeb 03, 2011 |
Are consumer concerns about data privacy spot-on or overblown? Would it be smart to gamble on the answer?
Honesty begets competitiveness at home and abroadFeb 02, 2011 |
An article on smart meter backlash precedes a day at DistribuTECH, where high profile calls for honest discussion of hard truths are prominent. Our correspondent connects the dots.
Smart Grid Consumer Collaborative holds symposium in San Diego
On the smart gird road, some electric utilities have hit some serious consumer roadblocks. The Smart Grid Consumer Collaborative symposium in San Diego yesterday discussed roadblocks, thought processes and success stories, and will be sharing more best practices in the year to come.
If you ask it a question, you'll get an answer
We interviewed the author of a new report on consumer behavior, who finds that this elusive beast has some well-defined characterstics, though mysteries remain for future research. Utilities take note: handling this beast could make or break you.
Report seeks baseline on what's known, what's not
A new report from the Smart Grid Consumer Collaborative synthesizes scores of studies on consumer attitudes and behaviors around smart grid ideas and programs, producing insights, contradictions and areas needing further research. The report, released today, should give utilities a baseline for understanding their own consumers, including motivational factors and regional differences that could help utilities craft smart grid messages and rate options.