Insights from our Editorial Team
Avista: solution depends on the challenge
In an Intelligent Utility webcast, two utility executives describe how their communications network solutions were specific to particular challenges of existing infrastructure, future goals and geographic location. Read this column and replay the webcast.
Q&A with CIO Branndon Kelley, American Municipal Power
CIO Branndon Kelley of American Municipal Power gives his view of IT personnel challenges in a Q&A interview. He discusses generation gaps, innovation versus reliability and leadership issues.
But the technologies it's adding are
JEA has been pursuing the evolution of its electric grid and generation systems almost forever, it seems. The 116-year-old electric utility has always maintained a leading edge, not only in its technology deployment, but also in the way its employees think, and approach their jobs. So why does the term "smart grid" seem so confining?
Readers say the choice offers opportunities, threats
What are the advantages and perils that accompany a utility's decision on whether its customers opt-in or opt-out of a service choice, especially around dynamic pricing? Our readers spell it out for you.
Small footprint, high costs don't add up
Santee Cooper, a state-owned electric and water utility in South Carolina, considered blanketing its 163,000 retail customers with advanced metering infrastructure. The business case didn't add up and the utility held back. Read this column for details.
If they're not asking for it, why deliver it?
Grid modernization: what's in it for the utility and what's in it for the customer? And can utilities provide a convincing argument for both sides of the meter? Our columnist explores the big questions and directs readers to three sources of discussion on the fundamental challenges.
Utilities describe challenges, lessons learned
What are the nitty-gritty issues involved in mobilizing the utility workforce? Three power industry veterans directly involved in such efforts tell all.
NRECA project brings security template to members
Flint Energies, an electric coop serving 17 central Georgia counties, is part of a demonstration project testing a security template for its peers. Flint's Frank Sams talks about the experience.
TXU Energy focuses on long-term relationships
A Texas-based electricity rates discussion led Intelligent Utility magazine editor Kate Rowland on a hunt this week for the differences between short-term and long-term consumer engagement practices. Here, she talks to TXU Energy about its approach.
NU re-imagines the customer experience
While Northeast Utilities awaits a decision from regulators on subsidiary Connecticut Light & Power's application to proceed with interval meters and related systems, the parent corporation is molding the "customer experience" across its five subsidiaries, based on a common set of principles.