Insights from our Editorial Team
CS Week offers up a wealth of consumer-facing thought and practice
Is mobility the next "killer" app? The customer is definitely front-and-center in today's next-generation utility. From outage communications management and prepay to new analytics capabilities, there are a lot of mobile application options to consider. What's at the top of the list at the moment? A panel of industry experts debates.
Readers provide their antidotes to the hype
One recent smart grid project launched with newspaper fanfare about "shrinking bills" and fewer, shorter outages. Are those legitimate sales points? Could over-promising and under-delivering hurt the industry's credibility? Our readers offer perspective.
100,000 `last gasps' can overwhelm, veteran says
A funny thing happened on the way to the promise of shorter, less frequent outages, especially after major storms. Quicker restoration of service is not as simple as the hype would have it. One operations veteran offers a few reasons why.
Implementing new systems is bigger task than anticipated
Why are some utilities having difficulty getting accurate outage information out of their new systems and, thus, hampering effective communication with customers on restoration time? We examine both system conversion and scale.
Or will low cost, long timeframe make message moot?
Recent news coverage of smart grid work in Illinois delivers the messages that customers will "save money" and experience fewer outages. That's a long-term value proposition, without immediate proof, for $3 a month. Will those messages fly or fall flat?
Utility efficiencies from employees on-the-go
Mobility for office and field workers offers significant productivity gains. But how does a CIO prepare for the deluge of devices and applications that require management and support? Two utilities provide lessons learned.
EPRI's Robert Uluski puts the equation together
Marrying DMS with OMS is just the beginning. EPRI's Robert Uluski's conversation with Intelligent Utility magazine editor-in-chief Kate Rowland looks at future applications, as well.
Readers describe the shape of things to come
What will the centralized power industry look like in 5, 10, 15 years? Many predict major inroads by alternative energy sources and practices, while others insist that the nature of power's infrastructure guarantees its existence, if not hegemony.
KEMA and industry group opt for centrism
How to pitch continued federal support for energy storage research and demonstration projects? One group is making an appeal to policymakers' patriotism and election year dedication to national security and energy independence. The argument is well-honed, if familiar. How will it play?
After nearly a decade, situational awareness still not adequate
Last September's blackout in Arizona and Southern California robbed 2.7 million people of power. Synchrophasors and situational awareness might have limited the extent of the blackout. Ongoing work in the Western Interconnection is set for completion next spring, when we'll begin to learn if synchrophasors live up to their promise.