Insights from our Editorial Team
D-Tech panel explores the vagaries of communicating value
Love 'em or hate 'em, they pay for your salary, for your equipment, and supposedly they're the reason you're in business. They're your customers.
Scenes from a day in old San Antone
A day in historic San Antonio reveals a city and its municipal utility firmly grabbing its bootstraps and pulling hard in the upward direction. Local plans are bold, ambitious and predicated on linking economic development with clean tech and an efficient, interactive grid. It's an all-American story built on optimism for the future.
The Behemoth of Redmond's friendly face
Microsoft's Jon Arnold discusses grid modernization from a global perspective as DistribuTech gets underway. Guess what? The United States is far from the most interesting market.
Quick insights can be gleaned from incomplete data
Analyzing data for business value has become critical in the era of Big Data. Doing it right, however, doesn't mean doing it perfectly. Quick insights can be derived from incomplete data if you're clear on what you really need to know.
Industry forum members say yes ... and no
Sparked by a recent reader's comment about "green" subsidies, an industry forum took up the challenge, and discussed the pros and cons of government subsidies to the industry. Here, we share some of the comments, and issue a challenge to readers: how do you feel about industry subsidies, and what is the best way forward?
Early stakeholder involvement, transparency touted by readers
Our reader's forum this week drew comments from prominent advocates of grid modernization, who warned that utilities need to step up their game with stakeholders or face the consequences.
Intervenors don't agree, regulators prepare to review
Xcel has applied for final cost recovery of $16.6 million for SmartGridCity. Next week, the Colorado Public Utilities Commission will decide how to proceed with the case. We look at Xcel's initial logic in seeking cost recovery.
MIT paper offers approach to analytics thinking
A paper on analytics helps the utility industry understand "how to think about" gleaning business value from Big Data. We bring you a few salient points and links to resources.
The 'Green Button,' Naperville and SmartGridCity
The smart grid customer gets access to energy use data, a city fends off smart meter foes and SmartGridCity costs are back in the news.
Is a messaging platform for customer engagement useful?
Utilities don't have to reinvent the wheel when it comes to customer engagement. Research reveals numerous aspects of the elusive customer and what messages will resonate.