Insights from our Editorial Team
Consumers may be wild card in future business plans
The standout reader commentary of the week argues that consumers and their energy options, some provided by third parties, are a wild card that injects risk for utilities trying to focus on a forward-looking business case.
Survey linked energy behavior with disparate motivations
One year ago today we wrote about a survey that appeared to establish consumer motivations for managing energy. Has anything changed in consumers' priorities as we pull out of a deep recession?
Vendor touts starting early
The promise of analytics practically sells itself. But how to go about initiating it, implementing it and benefitting from it? A webcast offers free advice.
We've documented the formula here
Three steps to grid modernization are proposed, with links to the experts for their advice. As with life itself, the steps are simple, but not easy. Kibitzers are welcome to join in.
Meters benefit reliability, customer programs to come
Lisa Wood, executive director of the Institute for Electric Efficiency, has expressed impatience with pilots in the past, but today says that "change is happening." The Green Button is a step in the right direction, Wood told us.
CIO speaks out on change management
Not long ago, I asked Reid Nuttall, CIO of OGE Energy and winner of the 2011 Knowledge KITE Award as CIO of the Year, for his thoughts about the biggest issues facing the electric utility industry today. His answer might surprise you.
Spending will continue to rise dramatically
Data analytics applied to customers will go through phases. First, according to utilities themselves, is to improve the meter-to-cash process through revenue protection and other practices. In time, utilities may use data to foster engagement and loyalty. But that takes time, money and trained staff.
Or the speed of change will force their hand
The race for the consumer is on and utilities that dawdle will find that their focus on the "customer" fell short. Determine your future business model today, because that decision informs your technology roadmap and your consumer engagement practices, one industry expert advises.
Multi-year effort paves way for predictive analytics
Analytics are not plug-and-play, they are systems and approaches that take time to implement and fully exploit for predictive analyses. Hydro One's Director of Business Brad Bowness explains.
One decade, 400 global projects raises expectations
Join us for a webinar, "Energy Storage in Action," for real-life utility applications and big picture thinking around this complex and controversial subject. And peruse this article for resources and sources on related issues.