Insights from our Editorial Team
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Apr 18, 2013 |
In part one of this series, Donald R. Johnson, an electrical engineer who specializes in stray voltage evaluations and serves at an expert witness in stray voltage lawsuits, talked about the general physics of stray voltage and the recent Southern California Edison lawsuit. Here in part two, he chats about his most memorable case and advice for homeowners and utilities, too.
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Apr 17, 2013 |
How often and how thoroughly do you think about your customers? Do you lump them into sums and then slice them into segments? Do you wonder about how they reach you and if they are reaching out to you—and you are reaching out to them—in the most efficient and effective way possible?
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Apr 16, 2013 |
The Guam Power Authority (GPA) serves 48,000 meter customers with 663 miles of power lines and 29 substations across the island. For this installment of Intelligent Utility’s Utility2utility interview series, we chat with John J. Cruz Jr., P.E., MBA, GPA’s strategic planning and operations research division (SPORD) manager.
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Apr 15, 2013 |
In the end, despite best efforts, a utility can’t prevent weather emergencies: Power will go out because lines will come down. That’s a fact. But, that doesn’t mean a utility can’t prepare. Here are three areas that can be shored up to help.
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Apr 14, 2013 |
The Guam Power Authority (GPA) serves 48,000 meter customers with 663 miles of power lines and 29 substations across the island. For this installment of Intelligent Utility’s Utility2utility interview series, we chat with John J. Cruz Jr., P.E., MBA, GPA’s strategic planning and operations research division (SPORD) manager.
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Apr 11, 2013 |
“Stray voltage is a much more common occurrence than the general public realizes,” said Donald R. Johnson, an electrical engineer who specializes in stray voltage evaluations and serves at an expert witness in stray voltage lawsuits. We talk with him about definitions and preparations.
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Apr 10, 2013 |
The smart city is all about how the city "organism" works together as an integrated whole and survives when put under extreme conditions, such as Hurricane Sandy. Energy, water, transportation, public health and safety, and other aspects of a smart city work in unison to support smooth operation of the critical city infrastructure while providing for a clean, economic and safe environment in which to live, work and play.
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Apr 09, 2013 |
Available now.
The March/April issue of Intelligent Utility is all about the convergence of the smart grid and the customer: angry, happy and apathetic. You’ll know your customer better than you know yourself when you finish this issue.
And you can download the entire issue for free by clicking this link.
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Apr 08, 2013 |
In part one of this two-part article series, Duke Energy’s grid modernization DMS project manager discussed the history and strengths of DMS. (Read part one here.) In this second part, Russell discusses the details of DMS and advice for implementing programs.
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Apr 07, 2013 |
We often talk about how well (or how poorly) utilities are doing in certain areas: customer engagement, outage management and disaster recovery, even capital investment. But, we rarely turn that critical eye to the other major group in our industry—namely, vendors. Here's an insider look at the A+ smart grid vendors and a sneak peek at those set to storm the market that you may not know much about.
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