Insights from our Editorial Team

  • Sep 08, 2013 | Russel Van Tuyl

    Knowing your network is paramount to mounting a solid defense against adversaries, says Van Tuyl, a consultant on Enernex’s smart grid engineering team.

  • Sep 05, 2013 | Kathleen Wolf Davis

    The European Smart Metering Industry Group (ESMIG) gives advice and provides expertise to key stakeholders and actors on the Continent, such as the European Union (EU) institutions, EU member states' governments and authorities, regulators, consumers and utilities on all aspects related to smart metering. We asked ESMIG’s International Alliances Director Dr. Howard Porter to paint us a picture of metering in Europe—from thought revolution to plan of action.

  • Sep 04, 2013 | Kathleen Wolf Davis

    The quintessential question of utility customers is ‘How long will my power be out?’ Can every person in your company--from customer service to field worker--answer that question? And can they answer it immediately in real time?

  • Sep 03, 2013 | Kathleen Wolf Davis

    We continue our women-in-energy article series with a profile of Pat Cipov, the first woman elected chair of the National Association of Tower Erectors (NATE). She joins a list of other profiles including Reliant's Karen Jones, JEA's Cynthia Boykin Austin and EPRI's Annabelle Lee.

  • Sep 01, 2013 | Kathleen Wolf Davis

    The power games started for the Mohegan tribe in 1996 when the tribe obtained its federal recognition and decided to go into the gaming business—and, by default, the power business. Keeping that giant casino’s power structure up and running is the responsibility of an eight-man team known as the Mohegan Tribal Utility Authority (MTUA). The team's head of reliability and revenue metering talked to us about the unique aspects of the tribal power biz and how they've never, ever shut their doors due to an outage.

  • Aug 29, 2013 | Kathleen Wolf Davis

    Our ever growing, ever popular "best of" tweets series expands into the heat of August with insights from KUA, TXU and Tampa Electric and some happy customer tweets aimed at Southern Company and Consumers Energy. (LInks to other articles in the series included.)

  • Aug 28, 2013 | Kathleen Wolf Davis

     

    Lee is a senior technical executive at the Electric Power Research Institute (EPRI). She specializes in cybersecurity, a path that seemed inevitable after starting out as a computer programmer at a time when cybersecurity meant physically locking your door when you left your office. (This is part of the women-in-energy article series.)

  • Aug 27, 2013 | Mike Smith

    Be a fly on the wall when two VPs put their heads together: Mike Smith, vice president of the Utility Analytics Institute talks customer service with Gregory Knight, division vice president of customer services at CenterPoint Energy in Houston. (This article is part of a series for the upcoming Knowledge Summit.)

  • Aug 26, 2013 | Kathleen Wolf Davis

     

    Jo Ann Emerson, the CEO of the National Rural Electric Cooperative Association, dives into the debate on cybersecurity within the utility community with one plea: Remember that we're all in this together.

     

  • Aug 25, 2013 | Kathleen Wolf Davis

    Let’s face it, customer service is the new black in the power industry these days. Sure, it used to be smart grid. But, trust me, now it’s all about the customers. Even when I talk to utilities about grid technology, I still hear all about how it’s going to benefit the customer. And there's one surprising area that seems to make customers happy: technology. (This article ties into a free webcast on giving your utility a digital makeover on Aug. 29 with ComEd and CenterPoint Energy. More info here.)

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