Insights from our Editorial Team

  • Oct 06, 2013 | Kathleen Wolf Davis

    Every year the Knowledge Summit gives out annual KITE awards. (KITE stands for knowledge, innovation, technology and excellence.)  The staff and committees of the Knowledge Summit believe these are the characteristics that distinguish true leaders. If someone in your organization fits those marks and has made a real difference in the areas of IT, operations and customer service, you should nominate them now for a KITE award.

  • Oct 03, 2013 | Kathleen Wolf Davis

    In April, Mark A. Gabriel started his new job as the administrator of the Western Area Power Administration (WAPA) in Lakewood, Colo., one of four power marketing administrations overseen by the U.S. Department of Energy. Here, he personally outlines five focus areas for WAPA.

  • Oct 02, 2013 | Paul Kalv

    Paul D. Kalv, chief smart grid systems architect for Leesburg, FL, ran the numbers for his city and demand response (DR). Here's a look at his math and the city's DR plan.

  • Oct 01, 2013 | Kathleen Wolf Davis

    We spoke with Xcel's Susannah Pedigo, manager of renewable energy products and services about the Solar Rewards Community program history and its connections (especially with the grid).

  • Sep 30, 2013 | Kathleen Wolf Davis

    When we talk about billing issues, we usually discuss all the new and shiny high-tech ways customers can pay their utility—from online widgets to mobile phone apps. But there is still a large portion of the population that loves low tech and wants to walk in cash. As mobile apps become more prevalent, however, face-to-face locations to pay utility bills have begun to close more rapidly. So, what’s a utility to do to make those cash-carrying customers happy?

    Comments: 1
  • Sep 29, 2013 | Kathleen Wolf Davis

    We continue our popular tweets series with insights from PJM, Reliant and powerhouses from the South: Alabama Power and Georgia Power.

  • Sep 26, 2013 | Scott Smith

    Scott Smith, AEP’s senior vice president for transmission strategy and business operations, is a former U.S. Army captain and combat engineer. In this personal piece, he talks about AEP's strategy for helping returning vets transition into utility jobs.

  • Sep 25, 2013 | Kathleen Wolf Davis

    In this installment of our popular utility2utility series, we speak with Benjamin Beberness, the utility’s chief information officer (CIO) about their proactive stance on cybersecurity.

  • Sep 24, 2013 | Kathleen Wolf Davis

    For some of us, there’s a particular moment when you realize you may be too into your job. Mine came last week on a 10-day tour to Ireland. While other tourists photographed the great seascape below, I photographed the line of distribution poles above.

  • Sep 23, 2013 | Kathleen Wolf Davis

    Smart grid was so smart it brought us lots of data. The question remains, however, of how we’re going to make that data work for us: to help with operations, to smooth out costs, to improve customer service. That’s where analytics comes into the game.