Insights from our Editorial Team

  • May 11, 2015 | Sonita Lontoh

    The hype surrounding the internet of things has created an endless stream of “smart” gadgets and campaigns, which focus on the technology itself, and not on the massive, systemic changes it will bring. Also often missing from the conversation is the need for a new set of public policies that will help realize the IoT’s full potential.

  • 7 suggestions on the physical side
    May 10, 2015 | Clint Hilbert

    April marked the two-year anniversary of an industry-famous late-night shooting spree that prompted regulatory response in CIP 014. Most of our industrial systems, however, were not designed for operation in areas of conflict and will take years to adequately harden. Here are seven suggestions to help tackle those hardening projects.

  • May 07, 2015 | Paul Netter

    Our friends at SCE are sending up a warning on party balloons and your power lines, which may sound trivial, but SCE reveals their outages caused by metallic balloons are up this year—up 55 percent, in fact. Something to remember when you send mom those flowers and balloons on Sunday.

  • May 06, 2015 | Kathleen Wolf Davis

    In this installment of our Utility2Utility series, we talk with Gretchen Stanford, customer relations manager for LWP about customer expectations and how the utility is meeting those. 

    Comments: 1
  • part of the social media series
    May 05, 2015 | Kathleen Wolf Davis

    Our favorite tweets for April worry about coming heat waves, fantasize about UFOs and furry forest myths, and unearth archived lineman videos. Shout outs to ISO New England, SCE, CenterPoint Energy, the NRECA, Dunn Energy and PSE. Read all about it. 

  • May 04, 2015 | Kathleen Wolf Davis

    The U.S. Supreme Court announced it will review a lower court decision that had erected a major roadblock to using demand response. Allison Clements with the NRDC takes a look at what this could mean. 

    Comments: 2
  • May 02, 2015 | Kathleen Wolf Davis

    A key to smart grid development is taking proactive steps to ensuring the whole grid is weather ready, according to Schneider Electric’s Shylesh Muralidharan.

  • Apr 30, 2015 | Kathleen Wolf Davis

    Fifteen years ago, I walked into my first power conference and thought, "Wow. There really aren't many women in this business." Since then, numbers have changed in many areas, but not in all, according to an EY report.

    Comments: 1
  • Know your customer
    Apr 29, 2015 | Kathleen Wolf Davis

    No matter how much we might dislike them, disruptions—like cell phones—are a part of doing business, even in a regulated industry like ours. Here's some advice on getting ahead of that wave from insiders at Accenture's IUEC conference this week in Chicago. 

  • Apr 28, 2015 | Kathleen Wolf Davis

    While 86 percent of utilities are offering some type of online mobile channel for customers via either a mobile-enabled website or mobile app, they are still not meeting expectations when it comes to delivering satisfactory mobile customer service.