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Customers will listen, if utilities talk

But will utilities listen if customers talk?

Phil Carson | Apr 30, 2012

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What do utility customers really want?

And to what degree are they aware of the "smart grid"—whatever that means—and will they participate, if asked?

Surveys that purport to answer that question can be self-serving, of course, but they can also articulate or confirm perceptions with quantitative research. Today we offer you what appears to be an example of the latter, with value for utilities that do the outreach and engagement work, followed by service offerings of value to their customers.

Attention all customer service executives! Factoids on Aisle Three! 

Third Annual EnergyBiz Leadership Forum

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Sunday, Feb 27, 2011 - Tuesday, Mar 01, 2011
Event Start Time (Eastern Time): 
(All day)
City: 
Washington, D.C.
Company: 
Energy Central
eblf_2011_logo_t150x100.jpg
Venue: 
Mandarin Oriental Hotel
Price: 
$0.00 USD
Person to Contact: 
Brittany Cameron
Phone: 
303.228.4764
Email Address: 
events@energycentral.com

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