FirstEnergy Deploys iFactor's Storm Center for Web and Mobile Outage Communications
The FirstEnergy outage maps were built with iFactor Consulting’s Storm Center product, bringing these industry leading outage maps to FirstEnergy’s website. The maps are available for both desktop and smartphone browsers and they include access to information including customer counts, estimated restoration times, and regional alerts directly on the map. The new outage maps provide critical information for FirstEnergy's utility company customers in Ohio, Pennsylvania, New Jersey, West Virginia and Maryland, and can be accessed from the FirstEnergy website at http://www.firstenergycorp.com/outages
FirstEnergy is a diversified energy company dedicated to safety, reliability and operational excellence. Its 10 electric distribution companies comprise the nation's largest investor-owned electric system. Its diverse generating fleet features non-emitting nuclear, scrubbed baseload coal, natural gas, and pumped-storage hydro and other renewables, and has a total generating capacity of nearly 23,000 megawatts.
About iFactor Consulting
iFactor Consulting is the leading provider of intelligent web and mobile solutions designed exclusively for the utility industry. Their integrated EnergySuite platform includes industry leading interactive outage maps, custom smartphone application development, proactive and interactive utility notifications via text, voice & e-mail and an interactive street light outage solution. They also offer consulting services on outage management and outage communications. iFactor solutions provide enhanced utility customer communications to more than 80 million people throughout North America.