Montreal, QC, June 22, 2000 — Orcom Solutions, a leading provider of customer information solutions for the US utility and energy market, announces that it has formed an alliance with DMR Consulting, an international provider of systems integration and e-commerce business services, to offer comprehensive customer care and billing solutions for deregulating North American utilities, using Orcom’s Application Service Provider solutions.
These solutions are designed to support Canadian utilities and energy clients managing the transition and opportunities presented by deregulation and increased competition as well as mergers and privatization. These solutions guarantee the delivery of innovative utility services in the newly competitive market environment. They also enable clients to reduce the capital outlay and ongoing expenses of implementing software licensing solutions - as opposed to the attraction of an ASP which deploys, manages and remotely hosts software applications from a central facility using best-of-practice business processes.
“DMR Consulting’s alliance with Orcom Solutions represents a powerful combination of consultative expertise and service delivery experience,'' says Scott Wilkinson, Vice President, Energy Group (North America), DMR Consulting. “Utilities and energy service providers want to focus on their core businesses and need proven solutions that guarantee results. DMR Consulting and Orcom have the necessary experience and industry knowledge, as well as a proven track record for working together with North America energy companies, to deliver the right solutions to the Canadian utilities and energy industry.”
Both Orcom Solutions and DMR Consulting have extensive international experience in regulated and non-regulated energy markets. DMR Consulting has played a significant role in the deregulation of the United Kingdom's energy sector through its joint venture with British Gas and AG Solutions (AGS). They are also active in North America where they have been involved in over 100 energy and utility sector projects ranging from major systems integration solutions to e-business strategy assignments. From a US viewpoint, Orcom uses its ASP solutions to provide customer care and billing services to over 1.2 million customers.
“Orcom’s ASP solution combines world class technology and business processes with experienced people. Given DMR Consulting’s proven track record in systems integration and their role as a global leader in business solutions for energy clients, we believe the products and services being offered by our two companies cannot be challenged”, says Mark C. Crapeau, Orcom Executive Vice President. “In terms of CIS (Customer Information System) solutions, the days of traditional software implementations are coming to an end. Customers want guaranteed results and predictable costs and they want to move quickly to take advantage of market opportunities. Orcom’s ASP solutions are the best in the industry and allow energy companies to focus their investments and management on core businesses.”
About DMR Consulting:
DMR Consulting is a leading global provider of information technology and e-consulting services and solutions to major corporations, governments and organizations. Using proprietary methods, DMR consultants - the results people - design, build and operate high-impact e-systems that enhance business performance. A strategic, wholly-owned subsidiary of Fujitsu Inc., DMR Consulting employs over 9,000 IT specialists in 65 offices in Canada, the US, Europe and Asia-Pacific.
The Fujitsu family of companies, that also includes Amdahl Corporation and ICL (UK), is a US$50 billion provider of Internet-based information technology solutions for the global marketplace. The corporate website of Fujitsu Limited is located at www.fujitsu.com
About Orcom Solutions:
Orcom Solutions, Inc. is the premier Application Service Provider (ASP) of billing and customer care solutions, systems integration, and outsourcing services to the utility and energy industry. With more than 1.2 million outsourced bills generated monthly, Orcom is the largest ASP for utility and energy bills in the industry. Headquartered in Bend, Oregon, with an office in Denver, Colorado, and a service delivery facility in Scottsbluff, Nebraska, Orcom currently has more than 530 employees. Orcom is a LiveWire company. LiveWire is a diversified software and Internet company focused on business-to-business and mission critical software products and services for media, telecom, utility, and Internet companies. For additional information visit Orcom Solutions’ web site at www.orcom.com
, visit LiveWire’s website at www.livewirecorp.com
, or call 1-800-338-8233, ext. 5788.
Tel: (514) 985-6341
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Tel.: (303) 390-2430, ext. 5788