Two Firms will Provide Leading-Edge Billing and Customer Care Solutions to the Deregulating Energy Marketplace
LEXINGTON, MA, and DALLAS, TX (June 5, 2000) - Alliance Data Systems, a leading provider of electronic transaction services, credit services, and loyalty and database marketing services, has chosen Excelergy ABP™ 3000 as the billing and customer information system to support its full-service Application Service Solution for the deregulating energy marketplace.
“Alliance Data chose Excelergy’s billing and customer care software because of its advanced technology and its high scalability and adaptability in an ever-changing market, said Jim Anderson, President of Alliance’s Utility Services business line. “With this product, we are strategically positioned to provide the most comprehensive end-to-end business solution from a single source to the deregulated retail energy market.”
Alliance Data Systems is a recognized leader in providing consumer business solutions to a variety of industries. In the utility industry, the company offers its clients an end-to-end solution for acquiring, managing and retaining their customers. Among its services are account acquisition, customer care, customer information systems, statement generation, payment processing and database marketing.
“Alliance Data Systems is the perfect strategic partner to host our billing and customer relationship management software product for customers who prefer an out-sourced solution,” said Cary Bullock, President of Excelergy. “We are thrilled that Alliance, with their knowledge and experience in the retail consumer market, selected Excelergy’s software for their energy customers.”
Excelergy offers leading business-to-business systems technology to the deregulating retail energy market. The company’s current product offerings include Excelergy ABP™ 3000 customer relationship management and billing software, the Excelergy eXACT™ family of business-to-business transaction management solutions, and the web-based e-ChoiceNetSM customer choice solution. Headquartered in Lexington, MA, Excelergy also has offices in Santa Monica, CA and Atlanta, GA. More information is available at http://www.excelergy.com
ABOUT ALLIANCE DATA SYSTEMS
Based in Dallas, Alliance Data Systems is a leading provider of electronic transaction services, credit services, and loyalty and database marketing services. It manages nearly 74 million consumer accounts and processes more than two billion transactions annually. Alliance Data Systems employs nearly 6,000 associates at more than 20 locations in the United States, Canada and New Zealand. For more information about the company, visit the Web site http://www.alliancedatasystems.com