Intelligent Utility Insights
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May 22, 2013 |
The KITE awards, given each year at the Knowledge Summit, recognize leaders who have demonstrated exemplary knowledge, innovation, technology, and excellence (KITE) in information technology and customer service. Caroline Winn with San Diego Gas & Electric won Customer Service Leader of the Year, Large Utility Category (1,000,000 metered customers or more). Here she discusses the industry hurdles she sees ahead.
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May 21, 2013 |
Patty Durand, executive director for the Smart Grid Consumer Collaborative, reveals the Collaborative's top four U.S. utilities in the area of customer service and the reasons behind those choices.
Featured from Intelligent Utility Magazine
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With 4.4 million customers, Atlanta-based Southern Company provides electricity to much of the American Southeast. This issue, we spoke with Southern Company Senior Vice President and CIO Kenneth Coleman about the utility's IT programs, plans and projections.IU: What's the greatest IT project Southern Company has embarked on in the last five years?Coleman: We just completed an enterprise-wide -
Where will our technology related investments be devoted in the coming five to seven years? In the last five to seven years, our industry experienced a dramatic infusion of new technologies with many related to smart grid, and I believe that fast pace of new technology introduction will continue, especially in the areas of data, distribution automation, customer-related solutions, cloud
News
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The "green" energy provisions of a 2008 state energy law have saved consumers $170 million, according to Ohio State University findings that run counter to the argument that the law's requirements have contributed to an increase in bills.
Commentary
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May 20, 2013 |
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May 17, 2013 |
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May 15, 2013 |
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May 13, 2013 |
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Apr 29, 2013 |
