Intelligent Utility Insights

  • Aug 31, 2015 | Kathleen Wolf Davis

    Earlier this year, Louisville Gas and Electric Company (LG&E) and Kentucky Utilities Company (KU) began chatting with customers via mobile about outages. We wanted to know a few more details on this customer-centric project. So, we pinged our friend John P. Malloy, vice president of customer service for the utilities, and asked him for all the juicy details.

  • Aug 28, 2015 | Guest Writer

    With all the variables in play, it becomes imperative to devise a better way to manage pricing structures. One solution to this problem would be to strike a balance between customization and the price that a utility supplier must be able to protect itself against.

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  • Planning a smarter grid from the consumer perspective
    "The keyword is resilience," said Chen-Ching Liu, Boeing Distinguished Professor at the School of Electrical Engineering and Computer Science and director of the Energy Systems Innovation (ESI) Center at Washington State University.I had asked him about the most important research he's conducting under the umbrella of the grid."Resilient distribution systems is what's on my mind these days," he


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